Privacy Policy

Last Updated: 23 December 2025

1. Overview

At PayMM ("we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and passport details (for flight bookings).
  • Payment Information: Credit/debit card details, UPI IDs, or other banking information required to process payments. Note that we do not store sensitive payment credentials directly; they are processed by secure payment gateways.
  • Usage Data: Information about how you use our Platform, including device information, IP address, and browser type.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services, including processing bookings and payments.
  • To communicate with you regarding your bookings, updates, and customer support.
  • To improve our Platform, services, and user experience.
  • To comply with legal obligations and prevent fraud.

4. Sharing of Information

We may share your information with:

  • Service Providers: Airlines, hotels, and other travel providers to fulfill your bookings.
  • Payment Processors: To facilitate secure payment transactions.
  • Legal Authorities: If required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also withdraw your consent for certain data processing activities. To exercise these rights, please contact us.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Grievance Officer/Support Team at:

Email: support@paymm.in

Phone: +91 9343300271

GST Registered Entity: PayMM (10AAMCP7167L1Z1)