Privacy Policy

Company Information

Business Name: Paymm Advisory Pvt Ltd

Website: https://paymm.in

Email: privacy@paymm.in

Head Office Address: L NO-A1, Sinjini Apt, Kali Park, Bhatenda, Kolkata, West Bengal - 700136, India

Branch Office Address: Ranjan Galaxy, New Vigrahpur, Gate No. 2, Near Nutan Apartment, Mithapur Old Bus Stand Opposite, Patna, Bihar - 800020, India

1. Information We Collect

Personal Information

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely through Cashfree)
  • Purchase history and preferences

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Website usage analytics
  • Cookies and similar technologies

2. How We Use Your Information

  • Process and fulfill your orders
  • Send digital gift cards and vouchers
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send promotional emails (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

  • Payment Processors: Cashfree for secure payment processing
  • Service Providers: Trusted partners for email delivery and analytics
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition

4. Data Security

We implement industry-standard security measures:

  • SSL encryption for all data transmission
  • Secure payment processing through Cashfree
  • Regular security audits and updates
  • Access controls and employee training
  • Data backup and recovery procedures

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Opt-out of marketing communications
  • Data portability
  • File complaints with data protection authorities

6. Cookies Policy

We use cookies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand usage patterns
  • Marketing Cookies: Used for personalized advertising
  • Preference Cookies: Remember your settings

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@paymm.com

Head Office Address: L NO-A1, Sinjini Apt, Kali Park, Bhatenda, Kolkata, West Bengal - 700136, India

Branch Office Address: Ranjan Galaxy, New Vigrahpur, Gate No. 2, Near Nutan Apartment, Mithapur Old Bus Stand Opposite, Patna, Bihar - 800020, India

Business Hours: Monday to Friday, 9:00 AM to 6:00 PM IST